(2025) There is a serious issue out there that affects many people across the country: Social Security scams. At Prevail Bank, we're committed to safeguarding your financial well-being, and that includes helping you stay informed about these deceptive practices. Scammers are constantly changing-up their tactics. We must stay vigilant; we must continually learn and understand how to identify and avoid these schemes.
These scams often involve sophisticated methods designed to trick you into revealing sensitive information or making payments. Remember, the Social Security Administration (SSA) operates in specific ways, and knowing these procedures is your best defense.
The SSA will never:
- Contact you via text or email with images of employee identification. This is a clear sign of a scam.
- Suspend or threaten to suspend your Social Security number. Your number is never suspended in this manner.
- Pressure you with threats of immediate arrest or legal action unless you pay a fine or fee. Legitimate agencies do not operate under these tactics.
- Demand payment through unconventional methods like gift cards, wire transfers, cryptocurrency, or cash sent through the mail. These payment methods are untraceable and favored by scammers.
- Offer benefit increases or other special assistance in exchange for payment. This is a classic lure used to gain your trust. The annual Cost of Living Adjustments (COLA) for Social Security benefits are automatic; you do NOT need to do anything.
- Send unsolicited emails or mail containing your personal information. The SSA has strict security protocols in place to protect your data.
While the SSA's primary communication method is through the mail, they may use text messages only if you have previously opted in to receive them. This could be for account updates or enhanced security measures related to your "my Social Security" account. It's always initiated by you.
If you legitimately owe money to the SSA, they will notify you exclusively through a mailed letter. This letter will detail your payment options and explain your right to appeal. You will never be pressured for immediate payment or threatened with legal action in this initial communication.
At Prevail Bank, we encourage you to be proactive in protecting yourself. If you suspect a Social Security scam:
- Do not respond to the communication.
- Instead, report it immediately to the Office of the Inspector General (OIG) online at oig.ssa.gov/report
You can also find valuable information about avoiding scams at SSA.gov/scam, including a very quick and informative YouTube video.
We believe that knowledge is power. Please share this important information with your family, friends, and neighbors. By working together, we can help protect our community from these fraudulent activities.
Prevail Bank cares about you and your financial assets.
National “Slam the Scam” Day
is a designated day by the Social Security Office of the Inspector General
to raise awareness of government imposter scams. Slam the Scam Day is typically
part of National Consumer Protection Week in March.
