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Mobile Banking and Online Banking will be unavailable between 12:30 a.m. and 6 a.m. ET, on Sunday, May 4, 2025 due to scheduled system maintenance. Thank you for your understanding.

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Digital Privacy Policy

Information We Collect:

Personal Information

Personal Information is the information that is identifiable to a particular person. When you visit or use our online services, we may collect personal information from or about you such as your name, email address, mailing address, telephone number, account number, limited location information, username and password. We may also collect payment card information, social security numbers, and driver’s license numbers when you provide such information while using our online services, and where we believe it is reasonably required for business purposes. This Digital Privacy Policy is intended to supplement the disclosures in any Privacy Policy that you may have already been presented by us in connection with Online and Mobile Banking, or other services.

Usage and Other Information

In addition to the personal information described above, we may collect certain information about your use of our online services. For example, we may capture the IP address of the device you use to connect to the online service, the type of operating system and browser you use, and information about the site you came from, the parts of our online service you access, and the site you visit next. We or our third-party partners may also use cookies, web beacons, or other technologies to collect and store other information about your visit to, or use of, our online service. In addition, we may later associate the usage and other information we collect online with your personal information about you.

Prevail Bank Mobile Banking App

Prevail Bank Mobile Banking (the “App”)– powered by Fiserv – helps you control your credit and/or debit cards through your mobile device, making it easy to manage your finances on the go. This Privacy Policy, in combination with other relevant privacy notices that we provide to you (e.g., pursuant to financial privacy laws), inform you of the policies and practices regarding the collection, use and disclosure of any personal information that we and our service providers collect from or about users in connection with the App’s website and mobile application (the “Services”). Prevail Bank Mobile Bank App Privacy Policy.

How We May Share Personal Information

We share Personal Information about you only as permitted by law. For Personal Information that is nonpublic and that we collect in connection with a financial service, U. S. federal law permits us to share such information only for the purposes shown in the following link: Prevail Bank Privacy Policy

 

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